PRIVACY POLICY
I. Privacy Policy
Your privacy is of paramount importance to us. We are dedicated to safeguarding your information to ensure a pleasant and secure experience with us.
Our policy dictates that any personal information you provide, such as your name, mailing address, email address, phone number, date of birth, gender, and IP address, remains private and confidential. We will not share, rent, sell, or distribute this information to anyone else, company, or organization, except to third parties assisting us in delivering our services. These third parties may include:
- • Payment service providers
- • Email service providers
- • SMS service providers
- • Game providers
- • Providers of incoming and outgoing voice call services
- • Online chat service providers
Winnings: Your winnings and withdrawals are maintained in strict confidentiality, and information about your winnings is stored in secure operating environments. We keep information about your winnings private and will not disclose it to third parties unless required by law, regulation, or any governmental or competent authority.
II. Cookie Policy
We prioritize the protection of your personal data and adhere to relevant laws and regulations. This Cookie Policy explains what cookies are and how we use them on our website.
We deploy cookies on our website. Should you have any inquiries, please contact our support team. Cookies are small data files stored by your browser on your device (e.g., computer, tablet, or smartphone) when you visit our website. These cookies enable us to gather specific information about website users, such as language preferences and visit duration. This data helps us better customize the website to your needs, preferences, and ease of use.
We utilize the following types of cookies on our website for various purposes:
1. Strictly Necessary or Technical Cookies: These cookies are crucial for the proper functioning of the website, facilitating navigation and enabling full use of all features. Without these cookies, vital services, like website security, could not be provided.
2. Functional Cookies: These cookies collect data to enhance the usability of the website and your experience by recognizing you upon your return, remembering your username and language or country preferences, and retaining changes you’ve made, such as text size adjustments.
3. Analytical/Statistical Cookies: These cookies gather data about how visitors engage with the website, tracking aspects like which pages are most visited and if visitors encounter error messages.
Technical and functional cookies gather data based on our company's legitimate interests, provided these interests outweigh those of the data subjects. Analytical cookies process data based on your consent.
The collected data may be utilized by integrated services on our website, exclusively to deliver high-quality services to you.
If you wish to modify or withdraw your consent, you can adjust the cookie settings in your browser—used to access the website—to enable, disable, or delete cookies. Follow your browser’s guidelines to make these adjustments.
If certain cookies are not enabled, we cannot assure a seamless website visit. This may lead to delayed page loading or some parts of the website being inaccessible or not fully functional.
Some website pages might use third-party services or software, such as maps, online videos, or social networking tools. These services may set cookies in your browser. We have no control over third-party cookies, but you can disable them through your browser settings.
Cookie Storage: The duration for which cookies are stored varies depending on the cookie type. For instance, a session cookie is removed from your device once you cease browsing. Conversely, persistent cookies remain on your device after you stop browsing until they expire or are deleted.
We reserve the right to alter this Cookie Policy at any time. Should significant changes occur, the revised policy will be reposted in the "Cookies" section of our website, with the amendment date noted at the top. Please periodically review this Cookie Policy to stay informed of any updates. Your continued use of the websites following such updates signifies your acceptance of the new terms. If you do not agree with the changes, you may choose to discontinue using the website.
DATA PROTECTION POLICY
Last updated: 01/11/2023
The Company is the controller and the processor of the personal data of the users on this Website.
Personal data subjects are visitors of this Website and/or persons who use the functionality of this Website.
We comply with the principles established by the General Data Protection Regulation (Regulation (EU) 2016/679), namely, personal data:
- are processed legally, honestly and "transparently" by us;
- are collected for certain, explicit and legitimate purposes and are not processed further in a way that is incompatible with these purposes;
- are adequate, appropriate and limited to what is necessary for the purposes for which they are processed;
- are accurate and, if necessary, updated; every reasonable step should be taken to ensure that personal data which were inaccurate, taking into account the purposes for which they were processed, were erased or corrected without delay;
- are stored in a form that allows identification of users no longer than it is necessary for the purposes for which personal data are processed;
- are processed in a way that provides proper protection of personal data, including protection from unauthorized or illegal processing, as well as from accidental loss, destruction or damage using appropriate technical or organizational measures.
Personal data which are collected and processed by the Company in respect to users: name, surname, patronymic, address of residence and contact information, valid e-mail address, place of residence, relevant payment information, login (username). The Company for the purpose of identifying the user's personality has the right to request a scan-copy of his passport. All data which are provided by you should be correct and valid. You are solely responsible for the accuracy, completeness and correctness of the data which you provide.
We shall use your personal data to identify the user's identity when registering on our Website, to identify you for the correctness of making payments from the user to the Company and from the Company to the user. We use your payment details (such as the name of the cardholder, the credit card number and the expiration date of the card) for the purpose of providing you with services on our Website.
We use your personal data for such main purposes: to provide you with our services; to maintain your account and records; to communicate with you in the frame of the provision of our services; to provide answers to your questions and comments; to monitor the dynamics and levels of use of our website and the quality of our services; to determine the interest in our services; to improve the quality of our services and our Website; to notify you about our special offers and services that may be interesting for you; to determine your experience on our Website; to transfer you the winnings (if there are appropriate grounds for such an action); to receive information from you, including by conducting surveys; for the resolution of disputes; for charging fees (if there are appropriate grounds); to eliminate problems and errors on our Website; to prevent potentially prohibited or illegal activities; to ensure compliance with our Terms and Conditions and all our policies placed on this Website.
Your personal data may be disclosed (transferred) by the Company to any of our affiliated companies or any business partners (regardless of their territorial location) for the purposes described above in this policy. We guarantee that such companies are aware of the correctness of personal data processing according to the General Data Protection Regulation (Regulation (EU) 2016/679), and comply with the provisions of this regulatory enactment.
We and the above-mentioned companies may from time to time involve third parties for the processing of your personal data for the purposes indicated above, provided that such processing will be governed by contractual arrangements in the form prescribed by law. Your personal data may also be disclosed to the appropriate governmental, regulatory or executive body in case it is prescribed or permitted by law.
The user's Rights:
- to ask the Company for correction or erasure of the user`s personal data or to provide the Company with an objection for such a processing;
- to provide the user`s personal data being incomplete to the Company (subject to the provision of an additional statement explaining the reasons);
- to set the data processing restriction if one of the following conditions is met:
1) the accuracy of personal data is being disputed by you during a period that allows the Company to verify the accuracy of your personal data;
2) processing is illegal, and you oppose the erasure of personal data;
3) the Company no longer need your personal data for processing purposes, but they are required by you to establish, implement or protect your legal requirements;
4) you objected to the processing of your personal data before checking the legal grounds for processing such data by the Company;
- to request and receive personal data about you (that were provided by you to the Company) in a structured, commonly used and machine-readable format (by forming the corresponding request) and to transfer this data to another controller without any interference from the Company;
- to be informed whether the Company store information about you;
- to request from the Company the exact purpose (s) of processing your personal data and information about categories of your personal data that are being processed by the Company;
- to request access to your personal data which the Company stores;
- to request the estimated period during which your personal data will be stored by the Company, and if it is not possible, the criteria according to which the period of storage of such data is determined;
- to file the objection with the Office of the Commissioner for Personal Data Protection if you believe that the Company has violated the applicable data protection legislation against you;
- rectification right – require us to correct any mistakes in your personal data;
- right to restriction of processing – require us to restrict the data we process about you;
- right to be forgotten – require us to delete personal data concerning you in certain situations where there is no good reason for us to continue to process it;
- request that we transfer your personal data to you or another service provider in a simple, structured format;
- object at any time to processing of your personal data for direct marketing purposes;
- object to automated decision making which produces legal effects concerning you or similarly significantly affects you;
- object in certain other situations to our continued processing of your personal data; and
- otherwise restrict or temporarily stop our processing of your personal data in certain circumstances.
The user's Obligations:
- to provide your accurate and true personal data in full volume, in accordance with the Terms and Conditions placed on this website and this policy;
- to provide the Company promptly with your updated personal data, if any of your personal data were changed;
- to notify the Company promptly about the fact of an unauthorized receipt of your personal data by a third party if you became aware of such a fact;
- to notify the Company about any disagreements with any of the purposes of data processing or if you wish the Company to terminate the processing of your personal data via sending a corresponding message.
The user is fully aware that sending a notice of disagreement with any of the purposes of personal data processing and/ or of intention to stop processing of his personal data being made by the Company shall be the legal ground for the termination of any relationships between the Parties within the Terms and Conditions herein.
You are solely responsible for the veracity, accuracy and timeliness of your personal data being provided to the Company.
The Company's Rights:
- to terminate any and all contractual relationships (stipulated by the Terms and Conditions herein) with you in case of non-provision of your consent to the Company for processing of your personal data for the purposes specified herein;
- to amend this policy unilaterally without receiving any prior approval for such amendments from you.
The Company's Obligations:
- the Company is obliged to report any correction or erasure of personal data, or restriction of the processing of the user's personal data to every third party to whom the user's personal data have been disclosed by the Company for any of data processing purposes established by this policy, unless this proves impossible or involves disproportionate effort for the Company;
- to inform you about the recipients of your personal data (third parties), if a relevant request has been received from you;
- to provide you with your personal data (being stored by the Company) in a structured, commonly used and machine-readable format if a relevant request has been filed by you;
- to notify the supervisory authority about a user's personal data breach not later than in 72 hours after becoming aware of such a fact. Where the notification to the supervisory authority is not made within 72 hours, it shall be accompanied by reasons for the delay.
- to notify immediately the user about the fact of his/her personal data breach if such a breach is likely to result in a high risk to the rights and freedoms of the user.
The parties also have all rights and obligations provided by the General Data Protection Regulation.
The time period of storing your personal data by the Company extends for the entire period of the duration of relationships between the parties provided hereunder as well as for the next three years after the termination of the Parties' relationships (to resolve possible disputable issues).
If you wish to view any personal data that we store about you or if you want to make any changes to your personal data or delete them; or if you wish to receive information on how your personal data are used by the Company, how we ensure the confidentiality of your personal data, you can submit a request. You shall submit such a request to the Company in writing. The request shall contain your name, address and description of the information which you wish to receive, correct or delete.
In order to maintain confidentiality, when submitting the request, you also need to submit a confirmation of your identity. For this purpose, you need to attach a copy of your passport to a request.
We reserve the right to charge reasonable fees for duplicate requests, requests for additional copies of the same data and/or requests which are considered obviously unreasonable or excessive. We can also refuse to provide answers on requests which we consider to be obviously unreasonable or excessive.
If you have any questions about our Data Protection Policy, please contact us at:
- E-mail: [email protected]
Pursuant to article 13 of GDPR you can also lodge a complaint to your local Data protection authority.